Home' ALGY : ALGY Edition 24 2017 Contents 30 • THE AUSTRALIAN LOCAL GOVERNMENT YEARBOOK EDITION 24
LEADING EDGE LOCAL GOVERNMENT
Acer Computer Australia and
New Zealand is becoming
the preferred choice of more
government departments and councils
that are seeking market-leading solutions
in computer equipment.
Councils get the best of both worlds
with Acer: access to one of the world's
great computer suppliers and the
benefits of local assembly facilities.
Acer is the only multinational
computer supplier that retains Australian
assembly operations. Nearly all of Acer's
rivals make components and/or assemble
personal computers and notebooks in
lower-cost overseas factories.
'Acer's Australian assembly operation is
a significant advantage for clients,' says Rod
Bassi, Acer Sales Director, Oceanic Region.
'It gives Acer greater capacity to customise
products for government clients and be
more responsive to their needs.'
Bassi says that local assembly
strengthens Acer's supply chain. 'We
have better-quality control, greater
capacity to deliver projects on time
and on budget, and to provide local
technical support. We can deliver on ad
hoc computer requests for government.'
Business forecaster IBISWorld says
that Acer Computer Australia's Sydney
plant, which assembles and distributes
desktop computers and notebooks for
Australian and New Zealand customers, is
a point of differentiation in the market.
In a 2016 research report*, IBISWorld
said that Acer's 'Sydney plant gives it an
advantage when pursuing contracts with
businesses, government organisations and
resellers, as it can locally customise and repair
products based on client requirements.'
Acer's strategy to service government
clients is working. In 2015, the Australian
division announced a $70-million
contract to supply laptop computers to
the Victorian Department of Education
That followed major contracts in
2014 with the electoral commissions
of Victoria, New South Wales and
Queensland, and with Victoria Police.
'Acer has growing momentum across
federal, state and local government,'
says Bassi. 'The government sector sees
Acer as a viable alternative to other
multinational computer suppliers.'
Bassi says that local governments
benefit from Acer's longstanding
work in supplying federal and state
departments. 'There are economies of
scale in supplying computer equipment
within government. Councils can take
advantage of computer equipment that
has already been tailored towards the
needs of the public sector, saving time
Acer's outstanding record
Acer has a strong pedigree in Australia.
It has operated in the Australian market
for 27 years, and employs more than
300 people locally at its Australian
head office and assembly operation.
Government and education are twin
pillars of its sector focus.
Blue Mountains City Council, west of
Sydney, was Acer's first local government
client and remains a valued customer
after almost two decades of service. The
council uses the full portfolio of Acer
products, from desktop computers and
monitors, to laptops, services and other
Penrith City Council, a key
municipality in Sydney's west, is another
Acer customer. Acer's Western Sydney
headquarters have helped it establish a
solid customer base in that region -- most
of Acer's local government contracts are
currently in New South Wales.
At state level, Acer has contracts
with New South Wales Police, Western
Australia Police and Victoria Police.
Federally, Acer has supplied equipment
to the Australian Government;
Department of Human Services,
including Medibank and Centrelink; the
Department of Veterans' Affairs; and the
Department of Defence, among other
Acer Australia's work in government
adds to parent company Acer Inc's global
reputation in this sector. Acer Inc has
significant government and education
contracts in the United States, United
Kingdom and Europe.
The Taiwanese company celebrated
its 40th anniversary in 2016 -- a
remarkable milestone for a business that
employs more than 7000 people and
operates in more than 160 countries.
From humble beginnings, Acer Inc
has been ranked among the world's top
five personal computer companies and
has a stellar reputation for innovation.
An expanding reach across all
levels of government
A leading technology supplier is offering customised products and local service.
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