Home' ALGY : ALGY Edition 24 2017 Contents 260 • THE AUSTRALIAN LOCAL GOVERNMENT YEARBOOK EDITION 24
Hino Motor Sales Australia
partners with numerous local
government organisations across
the country to deliver solutions that allow
fleet managers to increase operational
efficiency, reduce downtime and
ultimately extend the life of their vehicles.
Products that meet the purpose
Hino Australia's current products in
the 300 Series light-duty, 500 Series
medium-duty and 700 Series heavy-duty
markets offer the safety, performance,
efficiency and comfort features you
would expect from a progressive,
Toyota-affiliated truck company.
2017 promises to be an exciting
year for Hino, with the launch of the
all-new 500 Series Wide Cab, which will
boast the most comprehensive active-
safety package of any Japanese truck
in the medium-duty truck category. In
an Australian-first for this class, Vehicle
Stability Control (VSC) is now fitted as
standard across the Wide Cab range.
Another class-leading active-safety
feature is the standard inclusion of a
reverse camera. The Hino safety package
also includes ABS, traction control, UNECE
R29--rated cabin strength, a driver-side SRS
airbag, ADR 84 Front Underrun Protection
System (FUPS), easy start, cruise control
and fog lamps. All Hino products are built
with the core brand attributes of quality,
durability and reliability (QDR) in mind.
Detailed understanding of the
With more than 60 dealerships and service
centres across the country, and 85 staff
members nationally, Hino is proud of its
longevity in, and commitment to, the
In 2015, Hino celebrated 50 years of
vehicle sales in Australia, and its sights
remain firmly set on continuing this
success well into the future.
Hino Advantage --driven to do
more for you
The Hino Advantage customer care
program is a suite of innovative business-
building solutions that can dramatically
increase operational efficiency.
A recent addition is the Hino Traq
telematics system, which provides real-
time vehicle tracking and operational
information for drivers and business
owners through an online portal.
Another key component is Hino
Australia's purpose-built, in-house
customer care centre that provides fast
and efficient assistance for customers
reaching Hino through email, phone and
social media channels. Hino Australia is
the first Hino distributor in the world to
offer such a facility.
Always at your service
Hino understands that cost is a key
factor when running a fleet, which is
why fixed-price servicing on all Euro 5
models, and reductions to the cost of
service and maintenance parts were
introduced in 2016.
In addition, Hino offers a three-year
unlimited-kilometre warranty on Hino
genuine parts when installed by an
authorised Hino dealer.
Hino Australia Chairman and CEO
Steve Lotter says that focusing on the
customer has helped Hino to become
a better partner to its customers and
'It's a fantastic time of continual
improvement here at Hino Australia.
We truly believe our customer-focused
business strategy is the foundation for
future success,' Lotter says.
'Programs such as Hino Advantage
help us to develop a business partnership
that continues long after the truck is
handed over. We want to be a reliable
business partner that delivers a great
customer experience and a range of
Lotter says that recent highlights
for Hino Australia include the launch
of the Hino Traq telematics system
and the 10th anniversary of the launch
of the 300 Series Hino Hybrid, which
pioneered the use of hybrid technology
Another highlight was Hino Australia's
investment in a comprehensive sales
training program, which gives Hino staff
the knowledge and skills to provide the
best possible customer experience, and
the continuation of its comprehensive
in-house training program for Hino
'Our involvement with the Virgin
Australia Supercars Championship as
"Official Light and Medium Duty Truck
and Bus Sponsor" has been fantastic, and
has provided an exciting opportunity
for us to engage directly with our core
market and broaden awareness of the
Hino brand,' Lotter says.
Hino remains as committed as ever
to keeping its customers' businesses on
the road. With more than 50 years behind
it and many more to come, Hino simply
makes good business sense.
Hino Australia -- makes good
Councils across Australia continue to seek cost-saving efficiency measures within their vehicle fleets.
Links Archive ALGY Edition 23 2016 ALGY Edition 25 2018 Navigation Previous Page Next Page